Policies

Privacy & Security

Your privacy and security are very important to us.

BNAPS Books Customer information stored our site is encrypted and accessed only via secure pages. This will never include credit card details, only your order information.

Personal and credit information of our Auction Customers is stored only in our office and not on the internet. Information which you have submitted via Stamp Auction Network can be checked at their site. We do not provide your personal information to Stamp Auction Network except to identify you as an approved bidder with us.

Sparks Auctions does NOT share, sell, or disclose any of the information you submit on- or off-line, including e-mail addresses or other personal information.

Our website is hosted on servers in Canada.

We use MailChimp to manage our own e-mail list for auction customers. The mailing list will provide you with notice of upcoming auctions, featured items from our next sale and highlighted realizations from previous auctions. You may remove yourself at any time using the link at the bottom of every MailChimp announcement.

The Stamp Auction Network software we use is set up to send automated emails about your auction bidding status: bids received, address & information changes, and outbid notices. If you would like to remove this (very useful) feature, log in to your Stamp Auction Network account, go to Update Registration, click our name under “North American Auctions” in the left column, and check “Please do not send me email about upcoming auctions.” Or simply contact us and we will update your settings as you wish.

While we confirm the membership status of BNAPS members who request the 40% Books discount, we do not share or communicate any information about your purchases with the British North America Philatelic Society.

Attachments

Please do not send us unsolicited images as e-mail attachments. Contact us first and we will provide a means for transmitting large files.

Sparks-auctions.com Conditions of Use

By placing a Books order on our website, you are entering into a legal agreement with Sparks Auctions, Ottawa, Ontario, Canada.

2 thoughts on “Policies

  1. Hello.
    I find all the information I need on your auction except how successful bidders are notified and how payments are submitted.

  2. Hello Ed,
    After the sale, we send invoices by e-mail to all successful bidders. Those without e-mail receive a printed invoice by post.
    As per our Terms & Conditions, payment can be made by credit card, eTransfer, bank draft/wire, cheque in CDN$ or US$, and even cash. Your invoice will have further details on how to submit payment.
    Good luck!
    Sparks Auctions

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